Data recovery is our focus and this, ​has allowed us to be a leader in data recovery field across the Caribbean. 

Q How Much Does It Cost?

Due to the uniqueness of each recovery procedure we can only provide quotations after an evaluation is done. You can bring the drive to our Agent or you can utilize our Shipping Service and have it picked up for a nominal fee. Once we’ve received your media, one of our recovery engineers will carry out an evaluation of your drive and send you the results via phone or email.

Q How do I submit a drive for recovery?

Visit our website at www.revocott.com, select your device type and click to get started.

Q What about the security of my data?

Revoco Limited cares about the security of your data and takes appropriate measures to protect it. We do not share your data with anyone except for our Recovery Engineers on a need-to-know basis. We keep a copy or image of your data for a brief interval after recovery typically 72 hours to ensure that you receive it successfully. After that interval, the image is securely erased. Revoco Limited offers a Non-Disclosure Agreement for clients while submitting your request.

Q What can you recover data from?

We can recover data from Hard Drives, Flash Drives, Memory Cards, Solid State Hard Drives (SSD), RAID sets, Most SAN and Servers etc. visit www.revocott.com for more information.

Q Do your have a clean-room?

Yes, we have a ISO Class 5 certified Clean Room.

Q What is a clean room?

A cleanroom is an environment that has a low level of environmental pollutants such as dust, airborne microbes, aerosol particles and chemical vapours, in a simpler form a clean room has a controlled level of contamination in the air If your drive is opened by an inexperienced technician outside of a clean environment, small airborne particles can end up inside the drive, risking contamination. Should any of that contamination find its way into that extremely tiny gap, the heads could collide with the platters, scratching them and rendering your drive irreversibly damaged.

Q What if you cannot recover my data?

We will give you a summary of the diagnosed failure and return the drive to you. You only pay for the return costs, unless there are other charges.

Q What should I do if my hard drive is clicking, grinding, or not spinning?

The more you power on the dive you risk losing your data and damaging the drive we suggest that you immediately power off the computer or hard drive to prevent further damage. Contact us immediately 1-868-686-3090. In most cases we can successfully recover data from hard drives that has experienced logical or physical failure/damage.

Q How do I know my files have been recovered successfully?

At Revoco we employ a three (3) phase data testing procedure during the Data Recovery process.
First our equipment validates the sectors physically then it validates the data logically, the information at this stage of the validation is on the lowest level, the 1's and 0's.
Once that Stage is completed the final stage is using our scripts designed specially for file validation based on know file type signatures.
The purpose of this software is to automatically test the final quality of files after the data recovery process.
Once the entire drive is tested a file listing is created in a readable HTML file format. This file can be viewed in any modern web browser on any Operating System (e.g. Mac, Windows, Linux, etc.).
You will then be able to easily browse through the folders and files successfully recovered, view the contents of folders and search for file name and types in a format similar to Windows Explorer

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